Group Company of SECOM, No. 1 Security Brand in Japan
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Say goodbye to emergencies that cause business downtime with SECOM Smart’s 24/7 in-house central monitoring service, fast emergency dispatch and live surveillance at your fingertips.
70-80% break-ins occur on the ground floor
Intruders only need under 1min to break-in and under 5mins to leave.
95% of break-ins involve force, causing broken doors and windows.
Small, expensive items like cash and laptops are the intruder’s goal.
Risk of damage or loss to business assets during break-ins or fires.
Your Complete Remote Business Security System
In-house 24/7 Central Monitoring Service. Fast emergency response from Police, Ambulance or Firefighters.
Professional installation by our team of Security Experts, customized to your needs.
High-security encryption through VPN for your SECOM Smart system.
Certified by SIRIM, Malaysia’s leading certification, inspection and testing body.
3 Years Warranty and Device Guarantee.
SECOM Smart Security package
Video Monitoring
24/7 video recording on SD card together with Cloud Storage for Clips recorded. SD Card included.
Motion, Entry Detection
Detect intrusions in your home & trigger an alert
Monitoring
24/7 professional monitoring
Wireless
No cables or wiring required for installation
Keyfob
Arm and disarm your system remotely
Geo Services
Automate services when you leave or return home
Mobile App
Control & monitor from the palm of your hand
SECOM Smart Security package
Video Monitoring
24/7 video recording on SD card together with Cloud Storage for Clips recorded.
Motion, Entry Detection
Detect intrusions in your home & trigger an alert
Monitoring
24/7 professional monitoring
Wireless
No cables or wiring required for installation
Keyfob
Arm and disarm your system remotely
Geo Services
Automate services when you leave or return home
Mobile App
Control & monitor from the palm of your hand
Step 1
Book an appointment with SECOM Smart for a free on-site consultation.
Step 2
Get your factory, office, warehouse or retail shop surveyed by our Security Expert at your preferred date.
Step 3
Schedule your preferred date for us to carry out the installation.
Step 4
Enjoy professional installation followed by a complimentary walkthrough on your new private security system.
Step 5
Kick back, relax, and enjoy your now fully protected home.
What does the Monthly Security Fee cover?
The Monthly Security Fee covers the following:
What does the Warranty cover?
All security packages come with 3 years warranty by default. Users may extend their warranty for an additional 2 years.
The warranty covers 1 to 1 exchange on devices with manufacturing defects only.
How long does it take for the installation to be completed?
Installation typically requires half a day up to 2 days to be completed, depending on the quantity of CCTVs and sensors to be installed and existing site conditions.
What does SECOM Smart Insurance cover?
What does SECOM Smart Insurance cover?
SECOM Smart Insurance provides financial relief in the form of a lump sum payment in the following situations:
Can I still install a SECOM Smart system if I do not have internet on my premises?
While our trained technicians will configure the alarm panel’s primary mode of communication to the SIM card, video monitoring devices are not recommended until your home subscribes for an internet plan with a local service provider.
How many users may I have per SECOM Smart system?
You may have up to 40 users.
How many partitions does the alarm panel support?
2 partitions.
How many sensors can I have in the alarm panel?
160 in total, with 80 in each partition.
How much video storage and wireless CCTVs can I have?
Each SECOM Smart system may have a maximum of 48,000 clips and/or a total of 40 wireless CCTVs.
How does video storage work with the wireless CCTVs?
Users may upload up to 5,000 new clips per calendar month, depending on existing add-ons.
Once a user’s account reaches the maximum upload limit, all non-alarm recording rules are paused and cannot be resumed until the first day of the following month.
Upon maximum storage usage (100% storage utilized), your oldest unprotected clip will be deleted when new clips are recorded.
How do I check if my WiFi strength is sufficient for my wireless CCTVs?
Users may download the following apps on their respective devices to gauge their WiFi strength from the desired wireless CCTV location. WiFi strength of -67dBm or better is recommended.
iOS users: AirPort Utility
Android users: Wifi Analyser
